Phone Tech: Big Reasons to Record Those Little Conversations Apr 4th
Technology enables us to do many things, from keeping in touch with people all over the world to searching online using a private VPN. But one thing you might not be doing is recording all the phone calls and conversations you’re having, and here are some top reasons as to why you should be:
Tracking Verbal Agreements
You’ll make verbal agreements with people all of the time, whether you’re ordering something or you’re arranging for tradespeople to carry out some work for you. However, if this isn’t recorded on paper, recording the telephone conversation you have when the agreement is made could be the next best thing. Should something go wrong, this could provide you with the evidence you need, especially if someone starts demanding more money from you or goes back on the original terms of the agreement.
Running a Small Business
A lot of large companies will record their calls as standard, and there are a number of reasons for this. Not only can these calls be used to train other members of staff and improve their current customer service levels, but they can also provide evidence of what’s happened in a phone call with a customer. As a small business, this could prove invaluable when trying to fight compensation claims, helping you to avoid expensive legal cases.
Gathering Evidence Nuisance Calls
If you’re prone to receiving nuisance calls, having a call recorder could help you to gather evidence. Equally, it can provide you with security if you’re receiving malicious calls from an unknown number. And the great thing is, there are a variety of apps that are designed to help you do this, including Automatic Call Recorder for Me (get it on Google Play), which can be set up to automatically record calls from numbers that aren’t in your phonebook. Having these records could provide police or other organizations with the evidence they need to stop these calls.
Putting Together a Legal Case
Gathering phone evidence could provide you with everything you need to get a legal case turned on its head. For example, in a divorce case, you may have recorded a phone call with your partner which shows them clearly stating something that they’re now backtracking on. This provides you with the evidence you need for your argument. Alternatively, having records of what an employer has been asking of you (e.g. asking you to return to work before you’re ready) could help you in an employment tribunal if they dismiss you unfairly.
It’s relatively simple to record phone calls and it doesn’t have to be something you do all the time. With apps that allow you to turn the recording feature on or off manually, you can just record the calls you want to. Once this has been set up on your phone, you can start recording calls at the click of a button.
However, it’s important to remember that you will need to abide by the laws involved in recording calls, e.g. keeping all the data you record private and only using the recordings for their intended purpose.
Apr 4th
Technology enables us to do many things, from keeping in touch with people all over the world to searching online using a private VPN. But one thing you might not be doing is recording all the phone calls and conversations you’re having, and here are some top reasons as to why you should be:
Tracking Verbal Agreements
You’ll make verbal agreements with people all of the time, whether you’re ordering something or you’re arranging for tradespeople to carry out some work for you. However, if this isn’t recorded on paper, recording the telephone conversation you have when the agreement is made could be the next best thing. Should something go wrong, this could provide you with the evidence you need, especially if someone starts demanding more money from you or goes back on the original terms of the agreement.
Running a Small Business
A lot of large companies will record their calls as standard, and there are a number of reasons for this. Not only can these calls be used to train other members of staff and improve their current customer service levels, but they can also provide evidence of what’s happened in a phone call with a customer. As a small business, this could prove invaluable when trying to fight compensation claims, helping you to avoid expensive legal cases.
Gathering Evidence Nuisance Calls
If you’re prone to receiving nuisance calls, having a call recorder could help you to gather evidence. Equally, it can provide you with security if you’re receiving malicious calls from an unknown number. And the great thing is, there are a variety of apps that are designed to help you do this, including Automatic Call Recorder for Me (get it on Google Play), which can be set up to automatically record calls from numbers that aren’t in your phonebook. Having these records could provide police or other organizations with the evidence they need to stop these calls.
Putting Together a Legal Case
Gathering phone evidence could provide you with everything you need to get a legal case turned on its head. For example, in a divorce case, you may have recorded a phone call with your partner which shows them clearly stating something that they’re now backtracking on. This provides you with the evidence you need for your argument. Alternatively, having records of what an employer has been asking of you (e.g. asking you to return to work before you’re ready) could help you in an employment tribunal if they dismiss you unfairly.
It’s relatively simple to record phone calls and it doesn’t have to be something you do all the time. With apps that allow you to turn the recording feature on or off manually, you can just record the calls you want to. Once this has been set up on your phone, you can start recording calls at the click of a button.
However, it’s important to remember that you will need to abide by the laws involved in recording calls, e.g. keeping all the data you record private and only using the recordings for their intended purpose.