How to deal with bad reviews about your business

Every once in a while we will receive a bad review online for a genuine mistake we may have made. Say our servers were down that day and a potential client was trying to get in touch to purchase a large amount of products, but they obviously couldn’t because our servers were down. To us that was out of our control, but to them we ignored all of their efforts to get in touch and lost out on a great client.

People mostly leave reviews when they are angry about something, so they aren’t always the most understanding methods of communication between people. Knowing how to handle the situation can be a really useful tool and you can actually benefit from this negative comment rather than let it badly affect the reputation of your business.

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When does your business need new premises?

You might not realise it, but your business could probably benefit from a new work environment. Don’t believe us? Here are the tell tale signs you should look out for.

You’re running out of room

The simplest reason for wanting to move offices is that it no longer comfortably houses your business. As your business becomes more successful, you’ll inevitably hire new team members, and each of them will need their own workspace and computer monitor. If you feel that your office is stopping you from hiring new people because you’re worried about fitting everyone in, it might be time to think about moving to a new place. Continue reading “When does your business need new premises?”

The latest high street trend isn’t what’s on the shelves

With online shopping as the norm for the modern-day shopper, the high streets initially saw less footfall. But in 2015, weekly shopper numbers increased by 40% for physical store, and is set to increase by 44% in 2018. The return of the high street shopper can be attributed to the social aspect of shopping, as many scout the stores before ordering online.

But how can retailers embrace this? QUIZ Clothing, who offer a range of going out dresses both online and offline, explore the rise of in-store technology in enhancing the customer experience on the high street. Continue reading “The latest high street trend isn’t what’s on the shelves”

Making the Right Decisions for Your Business

Running a business means making decisions every day. It’s like being the general of an army – people will bring you questions big and small, not all of them problems, sometimes perfectly innocuous events require a senior decision maker to choose between options, and it’s down to you to use your superior understanding of your business and your market to make the right decisions for your business. A good decision is one that uses the minimum resources to create the maximum impact, while, if possible, emphasising your brand’s values by offering a good experience for the customer or being demonstrably environmentally friendly, for example. Continue reading “Making the Right Decisions for Your Business”

Business casual dress — is it good for productivity?

Lately, there has been a change in what employees wear in the office. At one time, a nine-to-five job was synonymous with a three-piece suit and briefcase. But, now, many companies are happy to let their employees dress in business casual attire or what they feel comfortable in. Is it affecting productivity, though? Black suits retailer, CT Shirts, tell us more: Continue reading “Business casual dress — is it good for productivity?”

Are the Robots Really Coming for Your Job?

The answer to the question of whether or not robots are coming for your job is both “yes” and “no,” and it all depends on what your job is. By the time the year 2025 comes around will your job still be relevant? Will your role need to have evolved or changed completely? Continue reading “Are the Robots Really Coming for Your Job?”

Kick start your companies new approach to marketing

If you own your own business, you may come across a time where things go a bit quiet and you’re not as busy as what you’re used to. This is all part and parcel of owning your own business, as things won’t always go in your favour. It’s important to keep on top of your marketing plan all year round, but sometime you may need to focus on it more than usual. If you find that the financial side of the business is fairly quiet, as well as work, then it may be ideal to focus on how you’re marketing your company. Continue reading “Kick start your companies new approach to marketing”

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